Work Yourself Out of a Job
In a recent post, I told the story of a client whose head of engineering – a very strong player – quit suddenly, just as the corona virus shutdown was looming. Under pressure, they quickly promoted one of their staff engineers to take his place. To their great surprise, they quickly learned that he was every bit as strong as the person he replaced, and perhaps even stronger.
Fight or Flight
Buried deep in the reptilian part of our brain is a system that quickly constantly scans the environment looking for potential threats. When it spots one, it reacts with an instant impulse of “fight” or “flight”.
The more recently developed portions of our brain help us ultimately decide what to do. But the instant assessment cannot be turned off. It is an automatic, unconscious response to threat, developed over millions of years to help enhance the odds of survival.
Client Spotlight: Farmer’s Fridge
Farmer’s Fridge is a startup with a BHAG of making healthy food as accessible as a candy bar. If you live in greater Chicago (and now Milwaukee, metro New York and elsewhere), you may have seen their vending machines in office buildings, airports, hospitals and more. The challenge they’ve taken on is enormous, and they’re well on their way.
Client Spotlight – Hillerich & Bradsby
When COVID-19 shut down baseball, other sports and tourism, their business revenue was severely impacted. As you can see in the video below, they quickly shifted their glove supply chain into the production of anti-bacterial face masks, donating a portion of the proceeds to food banks. Although it’s not shown in the video, they also re-purposed their national distribution center, turning it into a shipping point for PPE of all kinds.
Client Spotlight – Platinum Pest Solutions
When COVID-19 hit, property managers became reluctant to allow Platinum’s technicians into their buildings and residents became afraid to allow them into their units. That was bad for everyone. Residents started having more pest problems. Property managers started getting more complaints. And Platinum’s revenues took a big hit.
How Many Matts?
Early in the last quarter, the company’s Head of Engineering left unexpectedly. He was exceptionally talented, so his departure left a hole. Needing to move fast, the company moved Engineering under Operations and promoted one of the engineers, Matt, to run it. It was a battlefield promotion, and no one sure it how it would go. As it turned out. . .