Why You Should Care About Caring

A blinding flash of the obvious: When people truly care about their company and their work, they do more and do it better than when they don’t.

Telling the Truth

There’s an old saying that one of the benefits of telling the truth is that it makes it a lot easier to remember what you said.

How Many Matts?

Early in the last quarter, the company’s Head of Engineering left unexpectedly. He was exceptionally talented, so his departure left a hole. Needing to move fast, the company moved Engineering under Operations and promoted one of the engineers, Matt, to run it. It was a battlefield promotion, and no one sure it how it would go. As it turned out. . .

Building Tomorrow’s Business

In our last post, we described how great companies simultaneously run two lanes. One is executing their existing business as they know it.

Executing Today’s Business

When you and your team walk into your business in the morning and start doing things, every action you take falls into one of two buckets.

Vision and Speed

Imagine that it’s 1980, and that you and your team are the Leadership Team of Southwest Airlines. The company is in its upstart days.