Could you achieve more?
There’s an old saying that the behavior you tolerate is the behavior you get. The same is true for the performance you get from your business. So, can a little dose of intolerance be good? In the video below, I describe what can happen when you and your team allow yourselves to be a little dissatisfied and decide to raise the bar.
Simplifying Clarity Breaks
Coaching clients in being their best is what I love to do. Taking time to think “On” the business is extremely important. In the EOS World, we do this through a tool called Clarity Breaks. Please watch this video to see how we are pushing past resistance.
Fight or Flight
Buried deep in the reptilian part of our brain is a system that quickly constantly scans the environment looking for potential threats. When it spots one, it reacts with an instant impulse of “fight” or “flight”.
The more recently developed portions of our brain help us ultimately decide what to do. But the instant assessment cannot be turned off. It is an automatic, unconscious response to threat, developed over millions of years to help enhance the odds of survival.
Client Spotlight: Farmer’s Fridge
Farmer’s Fridge is a startup with a BHAG of making healthy food as accessible as a candy bar. If you live in greater Chicago (and now Milwaukee, metro New York and elsewhere), you may have seen their vending machines in office buildings, airports, hospitals and more. The challenge they’ve taken on is enormous, and they’re well on their way.
As Go You. . .
When we get a team together for an EOS® Quarterly session, the first thing we do is debrief on the last 90 days. How did we do? How accountable were we? What did we learn that will help us build a better plan for the next 90 days and do a better job of executing it?
As you might imagine, right now those debriefs include a lot of reflection on how the team responded to the COVID-19 shutdown. Crises pressure-test everything. As one team member said recently, “You see everyone’s true colors.”
Client Spotlight – Hillerich & Bradsby
When COVID-19 shut down baseball, other sports and tourism, their business revenue was severely impacted. As you can see in the video below, they quickly shifted their glove supply chain into the production of anti-bacterial face masks, donating a portion of the proceeds to food banks. Although it’s not shown in the video, they also re-purposed their national distribution center, turning it into a shipping point for PPE of all kinds.
Client Spotlight – Platinum Pest Solutions
When COVID-19 hit, property managers became reluctant to allow Platinum’s technicians into their buildings and residents became afraid to allow them into their units. That was bad for everyone. Residents started having more pest problems. Property managers started getting more complaints. And Platinum’s revenues took a big hit.
How “Employee Engagement” Really Works
This is the story of employee engagement—what you have to do to create it and what you have to manage in order to keep from losing it.
Why You Should Care About Caring
A blinding flash of the obvious: When people truly care about their company and their work, they do more and do it better than when they don’t.
Telling the Truth
There’s an old saying that one of the benefits of telling the truth is that it makes it a lot easier to remember what you said.