Client Spotlight – Hillerich & Bradsby
When COVID-19 shut down baseball, other sports and tourism, their business revenue was severely impacted. As you can see in the video below, they quickly shifted their glove supply chain into the production of anti-bacterial face masks, donating a portion of the proceeds to food banks. Although it’s not shown in the video, they also re-purposed their national distribution center, turning it into a shipping point for PPE of all kinds.
Client Spotlight – Platinum Pest Solutions
When COVID-19 hit, property managers became reluctant to allow Platinum’s technicians into their buildings and residents became afraid to allow them into their units. That was bad for everyone. Residents started having more pest problems. Property managers started getting more complaints. And Platinum’s revenues took a big hit.
How “Employee Engagement” Really Works
This is the story of employee engagement—what you have to do to create it and what you have to manage in order to keep from losing it.
Why You Should Care About Caring
A blinding flash of the obvious: When people truly care about their company and their work, they do more and do it better than when they don’t.
Telling the Truth
There’s an old saying that one of the benefits of telling the truth is that it makes it a lot easier to remember what you said.
Building Tomorrow’s Business
In our last post, we described how great companies simultaneously run two lanes. One is executing their existing business as they know it.
Executing Today’s Business
When you and your team walk into your business in the morning and start doing things, every action you take falls into one of two buckets.
The Foundation of Great Execution
In this post, we’re going to describe the third foundation—clear, singular accountability.
Vision and Speed
Imagine that it’s 1980, and that you and your team are the Leadership Team of Southwest Airlines. The company is in its upstart days.
The Foundation of Profitable Growth
If there is an overused, misunderstood, eyeroll-causing word in the business dictionary, it has to be “strategy.” Bear with us.