Client Spotlight – Platinum Pest Solutions
When COVID-19 hit, property managers became reluctant to allow Platinum’s technicians into their buildings and residents became afraid to allow them into their units. That was bad for everyone. Residents started having more pest problems. Property managers started getting more complaints. And Platinum’s revenues took a big hit.
How Many Matts?
Early in the last quarter, the company’s Head of Engineering left unexpectedly. He was exceptionally talented, so his departure left a hole. Needing to move fast, the company moved Engineering under Operations and promoted one of the engineers, Matt, to run it. It was a battlefield promotion, and no one sure it how it would go. As it turned out. . .