Building Tomorrow’s Business

In our last post, we described how great companies simultaneously run two lanes. One is executing their existing business as they know it.

Executing Today’s Business

When you and your team walk into your business in the morning and start doing things, every action you take falls into one of two buckets.

Vision and Speed

Imagine that it’s 1980, and that you and your team are the Leadership Team of Southwest Airlines. The company is in its upstart days.

The Paradox of COVID-19

It’s been said that what doesn’t kill you only makes you stronger. While that’s easy to say, it’s a perspective that only works well outside of the moment—the present tense. Given the world response to the COVID-19 outbreak, we face another paradox that we feel warrants discussion.

The High Impact and Low Cost of Recognition

Human beings are hard-wired to crave recognition. When we know that others are seeing us in a positive light, our brains release a few chemicals into our systems that makes us feel good both physically and emotionally. This feeling encourages us to engage or move towards the source that triggered it. In short, we move closer because we want more of that feeling.